Cookie Policy
Last Updated: August 19, 2026
This Cookie Policy explains how SecureServe Academy (“SecureServe Academy,” “we,” “us,” or “our”) uses cookies and similar technologies when you visit, access, or interact with our website, online learning environment, courses, enrollment pages, checkout pages, and related online services (collectively, the “Services”).
This policy is intended to help visitors and learners understand what these technologies are, why they may be used, the choices that may be available to them, and how those choices can be managed.
1. Scope of This Cookie Policy
This Cookie Policy applies to cookies and similar technologies used in connection with SecureServe Academy's online Services. It should be read together with our Privacy Policy and Terms & Conditions.
SecureServe Academy provides online educational and career-focused training to learners who may access our Services from different locations throughout the United States and, in some cases, from outside the United States.
Privacy and cookie requirements may vary depending on a visitor's location, the technologies being used, and applicable law. Where applicable law provides additional rights or requires additional consent, SecureServe Academy intends to honor those requirements.
2. What Are Cookies?
Cookies are small data files that websites may place on or access from a computer, smartphone, tablet, or other internet-connected device. Cookies can allow a website to recognize a browser or device, maintain a login session, remember preferences, support security features, process transactions, measure website activity, or provide other functionality.
Cookies generally do not contain complete documents or programs. Instead, they commonly contain identifiers, preferences, session information, or other limited data that allows a website or service provider to perform a particular function.
3. Similar Technologies
In addition to traditional browser cookies, websites and online services may use other technologies that perform similar functions. Depending on the services and integrations enabled, these technologies may include:
- Local storage and session storage;
- Pixels or web beacons;
- Tags and scripts;
- Software development kits;
- Device or browser identifiers;
- Embedded media technologies;
- Analytics technologies; and
- Other comparable online technologies.
References to “cookies” in this policy may include these similar technologies where appropriate.
4. Why SecureServe Academy Uses Cookies
SecureServe Academy and the service providers supporting our online learning environment may use cookies for legitimate operational purposes, including to:
- Operate and deliver the SecureServe Academy website;
- Create and maintain learner sessions;
- Authenticate registered users;
- Keep learners signed in where appropriate;
- Remember cookie and privacy preferences;
- Provide access to purchased or enrolled courses;
- Deliver lessons, videos, assessments, PDFs, and other learning content;
- Support course progress and learner-account functionality;
- Protect accounts and Services from fraud, abuse, and unauthorized access;
- Support enrollment and secure payment processing;
- Remember website preferences and settings;
- Measure website and platform performance;
- Understand how visitors interact with our Services;
- Improve course delivery and user experience;
- Support referral or affiliate tracking if such programs are enabled; and
- Support advertising or marketing activities when enabled and permitted by applicable law.
5. Categories of Cookies
| Category | Primary Purpose | Required? | General Duration |
|---|---|---|---|
| Strictly Necessary | Security, authentication, session management, privacy preferences, checkout, and essential platform functionality. | Generally yes | Session or persistent, depending on purpose |
| Functional | Remembers choices and enables enhanced website or learner functionality. | Generally no | Varies |
| Analytics / Performance | Helps understand website usage, traffic, performance, and user interaction. | Generally no | Varies by provider |
| Marketing / Advertising | May measure campaigns, advertising performance, or promotional engagement. | No | Varies by provider |
6. Strictly Necessary Cookies
Strictly necessary cookies support functions that are essential to the operation of our Services. Without these technologies, certain portions of the website or learning platform may not function properly.
These technologies may be used for purposes such as:
- Maintaining login sessions;
- Authenticating users;
- Preventing cross-site request forgery and other security threats;
- Maintaining website and account security;
- Remembering cookie-consent selections;
- Providing shopping-cart and checkout functionality;
- Processing requested transactions; and
- Providing access to protected course content.
Because these technologies are required to provide Services requested by the user or to operate the website securely, they generally cannot be disabled through our cookie preference center.
7. LearnWorlds Platform Cookies
SecureServe Academy uses LearnWorlds to provide its online learning environment. LearnWorlds may use first-party cookies necessary to provide platform functions.
| Cookie | Purpose | Typical Expiration |
|---|---|---|
| XSRF-TOKEN | Supports user login information, session state, and security. | Browser session |
| DPSettings | Preserves the user's cookie-policy preferences. | Approximately 12 days |
| slim_session | Preserves user login information and session state. | Approximately 2.5 days |
| affiliate | May track purchases attributed to affiliate links if an affiliate program is enabled. | Depends on applicable affiliate settings |
Platform cookies and their technical characteristics may change as LearnWorlds updates its services.
8. Functional Cookies
Functional cookies may allow our Services to remember choices you make and provide enhanced functionality. Examples may include remembering selected settings, preferences, interface choices, or other optional features.
Disabling functional cookies may cause certain non-essential features to operate differently or become unavailable.
9. Analytics and Performance Cookies
Analytics and performance technologies may be used to understand how visitors and learners interact with SecureServe Academy's website and learning environment.
Depending on the analytics services enabled, this information may help us understand:
- Which pages are visited;
- How visitors navigate between pages;
- How long visitors interact with certain content;
- Whether website pages or features operate effectively;
- General traffic and usage trends;
- Course or content engagement; and
- Technical errors or performance issues.
Analytics technologies are not necessary for basic website functionality and may be subject to consent or opt-out rights where required by applicable law.
10. Marketing and Advertising Cookies
SecureServe Academy may use marketing or advertising technologies in connection with particular campaigns. When enabled, these technologies may help us measure campaign performance, understand whether advertisements lead to visits or enrollments, limit repetitive advertising, or deliver advertising based on interactions with our Services.
Marketing and advertising cookies are not required for the core operation of our website or learning platform. Where required, these technologies will be subject to available consent or opt-out choices.
11. First-Party and Third-Party Cookies
First-Party Cookies
First-party cookies are generally set by the website or domain you are visiting. They may be used to support authentication, security, privacy preferences, course access, and other platform functionality.
Third-Party Cookies
Third-party cookies may be set or accessed by service providers whose technologies are integrated into the SecureServe Academy website or learning environment.
These providers may include, depending on the features SecureServe Academy enables, payment processors, video-hosting services, security providers, analytics providers, communication tools, advertising providers, or other technology vendors.
12. Payment and Checkout Technologies
SecureServe Academy may use third-party payment-processing technology to securely process course purchases and other transactions. Payment processors may use cookies or similar technologies for transaction processing, fraud prevention, security, and user recognition.
When Stripe payment functionality is used through the learning platform, cookies associated with Stripe may include technologies such as __stripe_sid, __stripe_mid, and related payment-processing identifiers.
Payment-card information is processed through the applicable payment provider rather than being stored directly through ordinary SecureServe Academy website cookies.
13. Video and Embedded Media
Courses may contain videos, media players, or other embedded content. Third-party media providers may use cookies or similar technologies to deliver content, remember player preferences, measure media performance, or provide analytics.
For example, when Vimeo functionality is used, Vimeo may use cookies such as vuid and player in connection with video playback and analytics.
Other media providers may be used in the future. Their technologies will be governed by their respective privacy and cookie practices in addition to applicable SecureServe Academy controls.
14. Website Security and Fraud Prevention
Security technologies may be used to distinguish legitimate visitors from automated or malicious traffic, protect account access, prevent abuse, detect suspicious activity, and maintain the integrity of our Services.
When Cloudflare security functionality is used, technologies such as cf_clearance may be used after a visitor successfully completes a security challenge or CAPTCHA.
15. Affiliate and Referral Tracking
If SecureServe Academy operates an affiliate, referral, ambassador, or similar program, cookies or comparable technologies may be used to determine whether a purchase or enrollment resulted from a qualifying referral.
These technologies may associate a referral identifier with a visitor for a defined period so that proper credit can be assigned when applicable. If no affiliate or referral program is active, these technologies may not be used for that purpose.
16. Session and Persistent Cookies
Session Cookies
Session cookies are generally temporary and may expire when you close your browser or after a relatively short period of inactivity.
Persistent Cookies
Persistent cookies remain on a device for a specified period or until deleted. They may be used to remember preferences, consent selections, identifiers, or other information across multiple visits.
The duration of a cookie depends on its purpose and the service provider responsible for it.
17. Cookie Consent and Your Choices
Where available or required, SecureServe Academy provides cookie controls that allow visitors to make choices regarding non-essential cookies.
Depending on the configuration of our platform, choices may include:
- Accepting cookies;
- Rejecting non-essential cookies;
- Choosing individual cookie categories;
- Allowing or declining functional cookies;
- Allowing or declining analytics cookies; and
- Allowing or declining marketing cookies.
Strictly necessary cookies may remain active because they are required to provide essential website, security, authentication, privacy, enrollment, or transaction functionality.
18. Reject All
When a “Reject All” option is displayed through our cookie-consent interface, visitors may use that option to decline non-essential cookies at once.
Rejecting non-essential cookies does not necessarily prevent the use of strictly necessary technologies required for the Services to function.
19. Guest Cookie Preferences
Visitors who browse SecureServe Academy without creating an account or signing in may be provided with controls to review or update their cookie preferences.
Registered learners may also have privacy or notification settings available through their account or profile area.
20. Changing Your Preferences
You may be able to modify your cookie choices after your initial selection through the cookie-preference tools available on the SecureServe Academy website or through privacy settings associated with your learner account.
If you clear browser cookies, use a different browser, use a different device, or access our Services in a different way, you may be asked to make your cookie choices again.
21. Browser Controls
Most web browsers allow users to review, block, restrict, or delete cookies. Browser controls vary by provider and version. Please consult your browser's privacy or help settings for instructions.
Blocking all cookies may interfere with account login, course access, checkout, saved preferences, and other essential website functions.
22. Do Not Track and Opt-Out Preference Signals
Some browsers and privacy tools allow users to transmit privacy preference signals, including “Do Not Track” settings or legally recognized opt-out preference signals.
Browser-based Do Not Track mechanisms have not historically been subject to one uniform nationwide standard. SecureServe Academy will respond to legally recognized opt-out preference signals, including Global Privacy Control where applicable law requires us to do so and where the relevant technology and processing are subject to such requirements.
23. U.S. State Privacy Rights
Residents of certain U.S. states may have privacy rights concerning personal information collected through websites and online technologies. The specific rights available depend on the applicable law, the nature of the information, SecureServe Academy's activities, and whether applicable statutory thresholds or exemptions are met.
Depending on applicable law, rights may include the ability to request:
- Access to certain personal information;
- Correction of inaccurate personal information;
- Deletion of certain personal information;
- A copy or portability of certain personal information;
- Information about categories of personal information processed;
- Opt-out of certain targeted advertising;
- Opt-out of certain sales or sharing of personal information;
- Opt-out of certain profiling activities; and
- Appeal of certain privacy-request decisions where required by law.
SecureServe Academy will honor applicable privacy rights when required by law. Additional information about personal-information practices and privacy requests will be provided in our Privacy Policy.
24. California Privacy
California residents may have additional rights under California privacy law where SecureServe Academy is subject to those requirements.
Where legally applicable, qualifying California consumers may have rights concerning access, correction, deletion, and certain disclosures regarding personal information, as well as rights to opt out of certain sales or sharing of personal information.
Where required by applicable California law, SecureServe Academy will also recognize qualifying opt-out preference signals, such as Global Privacy Control, for processing subject to those requirements.
SecureServe Academy will not discriminate against an individual for exercising a privacy right protected by applicable law.
25. Other State Privacy Laws
Privacy laws continue to develop throughout the United States. Residents of states that provide statutory privacy rights may submit applicable requests using the contact information provided in our Privacy Policy or through privacy tools made available through the learning platform.
Nothing in this Cookie Policy is intended to restrict rights provided by applicable law.
26. Children’s Privacy
SecureServe Academy's Services are designed for career-focused and professional education and are not directed to children under 13.
We do not knowingly use our Services to collect personal information online from children under 13 in a manner prohibited by the Children's Online Privacy Protection Act (“COPPA”).
If SecureServe Academy becomes aware that personal information has been collected from a child under 13 in circumstances requiring parental consent and such consent has not been obtained, we will take appropriate steps consistent with applicable law.
A parent or legal guardian who believes a child has provided personal information to SecureServe Academy may contact us using the information provided below.
27. International Visitors
SecureServe Academy is based in the United States and primarily provides educational services for the U.S. market. However, individuals may access our website from other jurisdictions.
Where laws outside the United States apply to our processing activities, additional consent, privacy, access, deletion, or other rights may apply. SecureServe Academy will address such obligations where legally required.
28. Data Collected Through Cookies
Depending on the technology used, information associated with cookies or similar technologies may include:
- Browser or device information;
- IP address or general network information;
- Session identifiers;
- Account or authentication state;
- Cookie-consent preferences;
- Pages viewed;
- Website interactions;
- Referral information;
- Approximate location derived from technical information;
- Transaction-related identifiers;
- Media or video interaction information; and
- Other technical data associated with providing the Services.
The specific information collected depends on the technologies enabled and how a visitor interacts with SecureServe Academy.
29. Retention
Cookies remain active for different periods depending on their purpose. Some expire when a browser session ends, while others may remain for days, months, or longer unless deleted earlier.
SecureServe Academy and its service providers seek to retain information for periods reasonably necessary for the purposes for which it was collected, subject to contractual, operational, security, and legal requirements.
30. Third-Party Privacy Practices
Third-party providers may process information according to their own privacy policies, cookie policies, contractual obligations, and applicable law.
SecureServe Academy does not control every technical aspect of cookies set directly by independent third-party providers. We encourage users to review relevant provider privacy information when interacting with third-party functionality.
31. Changes to Services and Cookie Providers
SecureServe Academy may add, remove, or change technology providers as our courses, website, marketing, payment systems, security systems, and learning services evolve.
As a result, the specific cookies used by our Services may change over time. We may update this Cookie Policy or our cookie preference tools to reflect material changes.
32. Changes to This Cookie Policy
We may revise this Cookie Policy periodically to reflect changes in our Services, technologies, providers, business practices, or applicable legal requirements.
When this policy is revised, the “Last Updated” date at the top of the page will be updated. Material changes may also be communicated through the website or other appropriate means when required.
33. Contact SecureServe Academy
Questions about this Cookie Policy, cookie preferences, or SecureServe Academy's privacy practices may be directed to:
Privacy-related requests may be subject to identity verification and other procedures permitted or required by applicable law.
34. Related Policies
This Cookie Policy should be read together with SecureServe Academy's other applicable policies and notices.